Declaration on the duty to inform
(Privacy policy)
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our website.
Contact with us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
Data storage
We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner in the form of cookies, as well as the name, address, e-mail address and payment details of the buyer.
The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. Data is not transferred to third parties, with the exception of the transfer of payment details to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After canceling the purchase process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The data name, address, purchased goods and date of purchase are also stored until the expiry of the product liability (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (b) (necessary for contract performance) of the GDPR.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit our website.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
Web analysis
Our website uses functions of the web analysis service Google Analytics, eTracker, and Siteground. Cookies are used for this purpose, which enable your use of the website to be analyzed. The information generated in this way is transferred to the provider’s server and stored there.
You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for commissioned data processing.
Your IP address is recorded, but immediately pseudonymized by deleting the last 8 bits. This means that only a rough localization is possible.
The relationship with the web analytics provider is based on standard contractual clauses/an adequacy decision of the European Commission.
Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR.
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymized
The user data is stored for a period of 50 months.
Newsletter
You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: hello@cocoome.com. We will then immediately delete your data in connection with the newsletter dispatch.
Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
You can reach us using the following contact details:
cocoome e.U.
Hengsberg 64
A-8411 Hengsberg
Tel: +43 6507700793
Email: hello@cocoome.com
Status: December 2017
